Your managed strategy, roadmap and support service.

Journey.ai is an ongoing partnership that owns the hard part: knowing what to do next. Strategy, a living roadmap and proactive support — AI-assisted, and visible to you in real time through Orbit.

Roadmap lives in Orbit →

What you get

Three things, handled

Strategy

We translate business goals into a Microsoft technology strategy — what to do, in what order, and why it matters.

Roadmap

A living, prioritized roadmap you can see any time in Orbit — milestones, owners and outcomes, kept current.

Support

Proactive, named-team support that keeps the environment healthy between milestones — not just break-fix.

The rhythm

A predictable cadence of value

Quarterly

Strategic roadmap review — re-prioritize against business goals and the Microsoft roadmap.

Monthly

Health & progress check-in with your named consultant, driven by Orbit health scoring.

Continuous

Proactive monitoring, optimization and support requests — tracked end to end in Orbit.

Included

What's in every Journey.ai engagement

✓Named strategic consultant

✓Living roadmap in the Orbit portal

✓Quarterly business reviews

✓Proactive monitoring & optimization

✓Priority support & change requests

✓AI-assisted analysis and recommendations

Ready to map the journey?

A 30-minute intro call is where every Journey.ai partnership starts.